Business Messaging

Messaging is an integral part of how businesses manage their presence as well as doing business with users on social media platforms. Business Messaging API is a suite of interfaces enabling authorized Business Accounts to exchange direct messages with TikTok users through API-integrated platforms.

You can see Guides to learn more about the authorization and authentication procedure, webhook schema, and more.

This group consists of the following endpoints:

Direct messages

• Send a message to a conversation
• Get a list of conversations
• Get a list of messages
• Upload an image
• Download an image from a message
• Enable or disable Comment-to-Message for a Business Account
• Get the Comment-to-Message setting of a Business Account

Webhooks

• Create a Business Messaging Webhook configuration
• Get a Business Messaging Webhook configuration
• Delete a Business Messaging Webhook configuration

Automatic messages

• Create an automatic message for a Business Account
• Update the automatic message for a Business Account
• Turn on or turn off an automatic message for a Business Account
• Get the automatic message for a Business Account
• Delete the automatic message for a Business Account
• Sort the automatic message for a Business Account